Welcome to the City of Brantford
Please use the following information to set up your new utility accounts and to set up your property tax account:
Hydro and Water:
You can set up your Hydro Account online by clicking here or by calling 519-751-3522
You can set up your Water Account by calling 519-756-1360
You can set up your new account with Union Gas by clicking here or by calling 1-888-774-311
You can set up your new Enbridge Gas account by clicking here or by calling 1-888-427-8888
As of Jan. 1, 2019, Union Gas and Enbridge Gas Distribution have amalgamated into one utility with the legal name Enbridge Gas Inc. Their contact and emergency numbers have not changed at this time.
If your hot water tank is a rental, click here to set up your Reliance Home Comfort Account or by calling 1-866-735-4262
Phone, Internet and Cable Companies:
(the cable company is determined by area)
Source Cable by clicking here or by calling 905-574-6464
Rogers Cable by clicking here or by calling 1-877-696-6839
Cogeco Cable by clicking here or by calling 1-855-420-3692
Bell Canada by clicking here or by calling 310-2355
Property Tax Department:
Set up your new property tax account here. You can also reach them by phone at 519-759-4150
You should also notify Revenue Canada of your move, you can do that here or by calling 1-800-959-8281
You will also want to make sure that you set up your home insurance and provide a copy to your lawyer. If you are a first time buyer, I suggest that you contact the insurance company who holds your car insurance policy, many companies offer discounts for multiple products.
Forwarding Your Mail:
You may also want to consider this service offered by Canada Post to redirect your mail from your old address to your new address. You can sign up for this service here.
Changing your Driver’s License and Health Card:
Visit Service Ontario at 325A West St Unit 103, Brantford, or visit their website here to view requirements for changing your Driver’s License and Health Card to reflect your new address.